@dwaynegarretson
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How Time Management Skills Training Improves Workplace Efficiency
Tailoring Time Management Training to Suit Teams
Right, I've been talking about this for the majority of two decades now, and half the businesses I walk into still have their people running around like headless chooks. Just last month, I'm sitting in this impressive office tower in Sydney's CBD watching a manager frantically switch between seventeen different browser tabs while trying to explain why their project deadlines are in tatters. Honestly.
The team member has got three phones ringing, Slack notifications going mental, and he's genuinely shocked when I suggest maybe just maybe this approach isn't working. This is 2025, not 1995, yet we're still treating time management like it's some mysterious dark art instead of basic workplace skill.
The thing that drives me mental. Most Business owner I meet reckons their people are "inherently chaotic" or "lack the right approach." Complete nonsense. Your team isn't faulty your systems are. And nine times out of ten, it's because you've never tried teaching them how to actually organise their time well.
The Real Cost Nobody Wants to Talk About
Let me tell you about Rebecca from this creative studio in Melbourne. Talented beyond belief, really gifted. Could make magic happen with clients and had more brilliant concepts than the rest of the team combined. But good grief, seeing her work was like watching a car crash in real time.
She'd start her day reading emails for an hour. Then she'd attack this massive project proposal, get part way in, suddenly recall she needed to call a client, get interrupted by someone dropping by, start working on a another project, notice she'd forgotten about a meeting, hurry to that, come back to her desk totally scattered. Rinse and repeat for endlessly.
The kicker? She was working twelve hour days and feeling like she was getting nowhere. Her stress levels were through the roof, her work standard was all over the place, and she was seriously considering jacking it all in for something "easier." Meanwhile, her teammate Mark was cruising through identical projects in regular business hours and always seemed to have time for actual lunch.
Why was Dave succeeding between Sarah and Dave? Dave understood something most people never figure out time isn't something that controls your day, it's something you take charge of. Simple concept when you say it like that, right?
What Succeeds vs What's Total Nonsense
Don't you start thinking and think I'm about to sell you another productivity app or some elaborate framework, hang on. Real time management isn't about having the flawless technology or creating your schedule like a rainbow exploded.
The secret lies in three core concepts that most education consistently ignore:
Rule one Priority isn't plural. I know, I know that's grammatically dodgy, but hear me out. At any specific time, you've got one priority. Not multiple, not three, one. The instant you start handling "multiple tasks," you've already missed the point. I learnt this the difficult way running a business back in Perth during the resources surge. Thought I was being brilliant handling multiple "urgent" deadlines simultaneously. Came close to ruining the Business completely trying to be universally helpful.
Point two Distractions aren't unavoidable, they're a choice. This is where most Aussie workplaces get it completely wrong. We've created this atmosphere where being "accessible" and "immediate" means jumping every time someone's phone dings. Listen, that's not effectiveness, that's Pavlovian conditioning.
I worked with this law office on the Sunshine Coast where the owners were bragging that they answered emails within quick time. Can you believe it! At the same time, their productivity were dropping, client work was taking twice as long as it should, and their legal team looked like zombies. Once we created proper communication boundaries shock horror both efficiency and client satisfaction increased.
Last rule Your stamina isn't unchanging, so quit acting like it is. This is my personal obsession, probably because I spent most of my younger years trying to ignore afternoon energy crashes with increasingly stronger coffee. Plot twist: made things worse.
Some work need you alert and attentive. Others you can do when you're tired. Yet most people allocate work throughout their day like they're some sort of productivity robot that runs at constant capacity. Absolutely mental.
The Training That Actually Makes a Difference
This is where I'm going to irritate some people. Most time management education is complete rubbish. Someone needed, I said it. It's either too theoretical all frameworks and matrices that look impressive on slides but crumble in the real world or it's obsessed on apps and programs that become just another thing to deal with.
Effective approaches is education that recognises people are complex, businesses are chaotic, and flawless processes don't exist. My most successful course I've ever run was for a mob of builders in Cairns. These guys didn't want to hear about the Priority Grid or David Allen's system.
What they needed usable methods they could use on a construction site where nothing goes to plan every moment.
So we concentrated on three basic ideas: cluster related activities, protect your peak energy hours for important work, and learn to say no without feeling guilty about it. Nothing earth shattering, nothing complex. Half a year down the track, their job finishing statistics were up 30%, extra hours spending had plummeted, and workplace stress claims had nearly been eliminated.
Contrast this with this premium consultancy business in Melbourne that spent a fortune on comprehensive time management software and complex workflow processes. After eighteen months, fifty percent of staff still wasn't following the processes effectively, and the remaining team members was spending longer periods maintaining the systems than actually being productive.
Why Most Businesses Get This Wrong
The issue isn't that leaders don't see the value of effective scheduling. Most of them get it. The problem is they approach it like a one size fits all solution. Send everyone to the same training course, provide identical resources to all staff, hope for uniform improvements.
Absolute nonsense.
I remember this manufacturing Company in Wollongong that hired my services because their floor managers were always running late. The General Manager was convinced it was a skills gap get the team managers some efficiency education and everything would sort itself out.
As it happened the real problem was that head office kept changing priorities without warning, the scheduling software was about as effective as a screen door on a submarine, and the supervisors spent half their day in discussions that should have been with a quick conversation.
Even the best organisational courses wasn't going to fix systemic dysfunction. We ended up overhauling their information systems and establishing effective planning procedures before we even looked at individual efficiency development.
This is what drives me mental about so many local companies. They want to address the outcomes without tackling the root cause. Your people can't organise their work properly if your business doesn't prioritise productivity as a valuable resource.
The Melbourne Revelation
On the topic of business time awareness, let me tell you about this tech startup in Melbourne that completely changed my perspective on what's possible. Compact crew of about fifteen, but they operated with a level of scheduling awareness that put major companies to shame.
Every meeting had a defined purpose and a strict ending point. People actually arrived ready instead of treating meetings as brainstorming sessions. Email wasn't treated as instant messaging. And here's the kicker they had a Company wide agreement that unless it was absolutely essential, business messages ended at six.
Groundbreaking? Not really. But the results were outstanding. Workforce output was higher than any similar sized Company I'd worked with. Staff turnover was almost perfect. And service quality metrics were through the roof because the work quality was consistently excellent.
The owner's mindset was basic: "We hire smart people and trust them to manage their work. Our responsibility is to establish conditions where that's actually possible."
Compare this to this extraction industry firm in Kalgoorlie where leaders bragged about their overtime like trophies of dedication, sessions went beyond allocated time as a standard practice, and "urgent" was the default status for everything. Despite having substantially greater funding than the Melbourne startup, their per employee productivity was roughly half the level.
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Website: https://b2b.getemail.io/paramount-training-and-development-company-15186296.html/
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